Welcome to our website! These terms and conditions outline the rules and regulations for the use of our website, owned and operated by Barakat for Bookstores located in Sheikh Zayed, Giza, Egypt.
By accessing this website, we assume you accept these terms and conditions in full. Do not continue to use our website if you do not agree with all the terms and conditions stated on this page.
1. Intellectual Property
The content, including but not limited to text, graphics, logos, images, and software, displayed on this website is the intellectual property of Barakat for Bookstores and is protected by copyright laws. You may not reproduce, distribute, modify, or use any of the content without our prior written consent.
2. Website Usage
a- You must be at least 18 years old or have the consent of a legal guardian to use this website.
b- You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others or restrict or inhibit their use and enjoyment.
c- You are prohibited from using this website in any way that could damage, disable, overburden, or impair the website or interfere with any other party's use and enjoyment of the site.
d- We reserve the right to deny access to our website or terminate the accounts of users who violate these terms and conditions.
3. Product Information
a- We make every effort to ensure that the information about our products, including prices, descriptions, and availability, is accurate and up to date.
b- The images of products displayed on our website are for illustrative purposes only and may not reflect the actual product.
4. Pricing and Payment
a- All prices listed on our website are in Egyptian Pounds (EGP), unless otherwise stated.
b- We reserve the right to change the prices of our products at any time without prior notice
c- Payment for purchases made on our website can be made through the available payment methods listed on the checkout page.
5. Shipping and Delivery
Orders are typically processed, shipped and received within 2-5 business days. (Eid, national holidays and weekends are off).
a- We offer shipping and delivery services All egypt except North of sinai and New administrative capital. The delivery time may vary depending on your location.
b- The shipping cost will be calculated and added to your total order amount during the checkout process.
6. Returns and Refunds
You will Not be charged delivery fees in the event that the fault is from our end like the wrong size or item was sent or the item is faulty. However, you will unfortunately be charged delivery fees if you wish to exchange or refund an item because you no longer want it or want something else.
We’re happy to help with your return/exchange. Your returned items should meet the following criteria.
a- We offer a 14-day return policy, starting from the date of purchase and/or delivery, for products that are defective, damaged, or not as described. If you wish to initiate a return, please contact our customer service within this time frame.
b- To be eligible for a return, the product must be unused, in its original condition, and accompanied by the original receipt or proof of purchase.
c- Upon receipt of the returned product, we will inspect it to ensure it meets the return criteria. If the return is approved, we will initiate a refund or offer an exchange, depending on your preference.
d- Please note that we cannot accept returns or provide refunds for products that have been used, damaged by the customer, or are not in their original condition.
e- To request a return or if you have any questions regarding our return policy, please contact our customer service team at online@bibliothek-eg.com . They will guide you through the return process and provide any necessary assistance.
f- Any shipping costs incurred for returning the product will be the responsibility of the customer unless the return is due to an error or a defective product.
g- Refunds will be processed within 14 business days after the returned product is received and inspected. The refund will be issued using the original payment method used for the purchase.
h. In the case of an exchange, the replacement product will be shipped to you once the returned product has been received and inspected.
i. If you have received a damaged or defective product, please provide photographic evidence of the issue when contacting our customer service. This will help us expedite the return process and resolve the matter promptly.
j. We reserve the right to update or modify our return policy at any time without prior notice. The updated policy will be effective immediately upon posting on our website.
7. Privacy Policy
We respect your privacy and handle your personal information in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your information as described in our Privacy Policy.
8. External Links
Our website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the content, privacy policies, or practices of any third-party websites.
9. Changes to Terms and Conditions
We reserve the right to modify or replace these terms and conditions at any time without prior notice. The updated version will be posted on this page. It is your responsibility to review these terms periodically for any changes.
10. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of Egypt, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts in Egypt.
If you have any questions or concerns about these terms and conditions, please contact us at online@bibliothek-eg.com .
By using our website, you acknowledge that you have read, understood, and agreed to these terms and conditions.
